Nagaland becomes first north-eastern state to launch single emergency number ‘112’

Nagaland became the first state in the Northeast and second in the country, after Himachal Pradesh, to launch a pan-India single-number emergency mobile application which will have a special women safety feature for immediate assistance from police and volunteers. The Union Home Minister Rajnath Singh on December 1, 2018, launched the single emergency number ‘112’ under the Emergency Response Support System (ERSS) for the state of Nagaland. The launch coincided with the state’s formation day and the inaugural day of the 2018 edition of the Hornbill Festival.

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Key Highlights 

  • The launches of the emergency response support system, the residents of the state would not require to remember multiple helpline numbers.
  • The residents could dial ‘112’ or use panic button on their phones or ‘112 India’ mobile App to connect to a single number based emergency service, which will connect to police, fire, health, and other helplines through an emergency response center in the State.
  • The Emergency Response Vehicles fitted with mobile device terminals were also flagged off on the occasion. The Union Government has allocated Rs 321.69 crore under the Nirbhaya Fund for the implementation of the ERSS project across the nation. Nagaland alone has been allocated Rs 4.88 crore for the project.
  • Under this project, one Emergency Response Centre has been established in Kohima along with 3 District Command Centers (DCCs), namely Kohima, Dimapur, and Mokokchung.
  • The Emergency Response Centre is capable of receiving emergency calls through voice call to 112, email, panic buttons activated calls and 112 India mobile App.

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